When this generation started PSN was garbage. Slow, cluttered interface, laggy games, poor features etc. As the generation has gone on it has steadily improved and now if your willing to pay the same as gold you can free retail games from them every month, plus the same on your Vita and auto-patches. Whas has MS brought to XBL? A load of features like netflix, facebook, youtube etc, they are free on any other device you can think of but ms charges you for the privilege of using them?
For myself, and many others, its too late to start jumping ship now, i love my 360, got over 120k score, mostly legit, but Sony have really improved with the PS3 and the PS4 looks great, I think a new generation may see a lot of people swapping sides again.
This generation may be the one people look back on as the slip up sony made, rememeber what game changers the PS1 and PS2 where?