SOE reveals compensation plans for PSN outage
Sony Online Entertainment has outlined its "make good plan" for its user base. In a statement posted at the firms official site, SOE said that they are committed in compensating those who are affected by April's cyber-attack.
"We are currently in the process of an extensive upgrade to our network to further protect your information from future attacks," reads the note. "It will likely be at least a few more days before we restore our services, and when we come back online, here is what you can expect for each of our game services.
"First and foremost, all impacted players will receive 30 days of game time added to the end of the current billing cycle in addition to one day for each day the system is down. Additionally, many games are offering a variety of in-game items and special events to welcome players back once our services resume (per the outline below). This is true for both PC and PlayStation 3 computer entertainment system based products.
DC Universe Online: Batman and Two-Face Inspired Masks and 30 Marks of Distinction
Free Realms: Free daily items (7 to collect)
Clone Wars Adventures: Count Dooku v2 Outfit
EverQuest: A series of events, including Double XP, Double Rare Mob Spawns and Double Faction Gains
EverQuest II and EverQuest II Extended: A series of events, including Double XP, Double Guild XP, Loot Bonanza, and City Festivals
Vanguard: Saga of Heroes: A series of Double XP events
Star Wars Galaxies: Bounty Hunter Statue, a miniature model of Boba Fett's ship, the Slave I
Magic: The Gathering - Tactics: Four of each of these spells: "Ivory Mask", "Duress" and "Angelheart Vial", plus 500 Station Cash
PoxNora: Limited edition Carrionling, Welcome Back 5K Gold Award Tournaments and two Draft Tournaments, plus 500 Station Cash
For lifetime subscribers, SOE will grant you with in-game currency; specifically 20,000 coins for Free Realms, 7,500 Galactic Credits for Clone Wars Adventures and 10 Marks of Distinction for DC Universe Online (in addition to the items listed above), while Station Access subscribers will receive 500 Station Cash, in addition to the subscription time and items listed above.
Additionally, U.S.-based Station Account holders will get a complimentary enrollment in an identity theft protection program through Debix. The firm notes that for those "who live outside the U.S., SOE will be offering similar programs, if and as available, and will provide details as they're confirmed for each country or territory."
Last edited by Sephiroth; 05-27-2011 at 10:09 PM.
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