Please tell me where you found this info...First of all the character resets were cause of the cloud server errors. Second of all R* does not ban people not even modders or hackers they just put them in the "cheaters" pool and you will only play against other "cheaters". That's also how Max Payne 3 works, R* does not want to ban people cause they want to play the game in their own waythey just make sure they don't ruin the experience for other players.