Square Enix has official acknowledged that there’s a bug in the recently released Kingdom Hearts: Dream Drop Distance.
The bug can prevent players from making progress in the long-awaited adventure. There doesn’t appear to be an update to resolve the issue, but Square Enix has produced an information page which details the bug, and shows players how they can avoid it. Hopefully the bug won’t be an issue when the game launches in North America on July 31st.
The details from the information page are as follows: (translated from Japanese)
This time, Kingdom Hearts released in 3D (Thurs) at [Dream drop distance], the phenomenon was confirmed progression under certain conditions and not March 29, 2012. The beginning of the fantasy-world did not exist: Stage target Riku Character: operation conditions: If the director and the spiral staircase to appear due to the destruction of the device in the middle, forced expired overlapping drop after drop back to Riku Symptom: remaining barrier as well, can not be confined progression of symptoms above can be avoided by either of the following methods. If the countdown to the drop force (1) is less than 14 seconds remaining, after dropping manually open without destroying the device, wait until you drop into the sky to terminate the countdown once, or menu, again destroy the device from the drop to Riku after the start of countdown to the force drop (2), to remove the barrier to destroy the device within 15 seconds if the condition was not progressive sisters aligned, the last If you have a save data, and the top of the appropriate stage to play again from there, please try the above workaround. If you do not like not using two save data, had to save overwritten after you drop into the sky, Redo can, but very sorry to trouble you, as you will contact the Information Center from "Contact" I ask.