Personally, I would have done it the way described to begin with also. If that didn't work, I would have tried the 319 on the 1st 3 dials and the 018 on the 2nd set. I don't like how the narrator just assumes that it is broken because you can't enter the numbers in direct order across the 6 dials. Gaming companies have done far weirder things with quests in other games.
thank you for the soluce :)