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Gamers who pre-ordered the Xenoblade Chronicles bundle from Game or GameStation in the United Kingdom were meant to receive three exclusive A1-sized posters, digitally signed by the game’s developer.

Unfortunately Nintendo didn’t make it clear that the exclusive Xenoblade posters were only available to those that ordered the bundle in-store. Nintendo have since apologized and it seems as though they will be offering out the posters free of charge.

“Please note that the three posters are only available via in-store pre-order, which was not correctly communicated before.”

“If you previously placed an online pre-order to get these posters sent with your copy of the pre-order bundle, please get in contact with Game or Gamestation using the links.”

The links posted link to Xenoblade’s Game and Gamestation product pages.

“We strongly apologize for this inconvenience,”