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  1. #1
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    Overlord

    reapermech is offline
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    Microsoft reverses some bans

    Microsoft has reversed a software mistake that caused some Xbox Live users to be banned in error.

    Speaking to Joystiq, Stephen Toulouse, Xbox Live's Director of Policy and Enforcement, explained that his team reversed the bans as soon as they realized their mistake.

    "In this case, it was one of those very, very rare circumstances where we were using software on the Xbox 360 to assist [in policy enforcement]," Toulouse explained. "An issue came up that we felt the right thing to do after we determined some [consoles] weren't tampered with was to undo the suspension."

    According to Toulouse, customers who were affected don't need to take any action. The bans will be reversed automatically.

    "We know exactly who was impacted," he said. "This is a tiny fraction of the overall user base. This is not some widespread problem. If your console was suspended between the dates, the quickest way to find out if you were impacted by the software issue is to simply reconnect your console. If you can log in, you were impacted by the issue and we've unsuspended the console."



    Those who were mistakenly banned will receive three free months of Xbox Live and 1600 Microsoft Points ($20).

    As for the software that caused the mistake, Toulouse says it will be no longer be used by the company.

    "That is something we can do," he said. "We will discontinue the use of that particular technology."



    [source ign.com]

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  3. #2
    Gfx Artist

    Abd-L-Azeez is offline
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    Re: Microsoft reverses some bans

    Quote Originally Posted by reapermech View Post

    Those who were mistakenly banned will receive three free months of Xbox Live and 1600 Microsoft Points ($20).


    [source ign.com]
    you got to be f*** with me .,. how is that going to get me my 37.000 game score back ???????

  4. #3
    Developer
    DJ XHUNTER is offline
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    Re: Microsoft reverses some bans

    when are they going to unbanned me i did not have any content on my console ths is bullshit
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    Luv You

  5. #4
    Senior Member
    xSaiintx is offline
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    Re: Microsoft reverses some bans

    Yeah so I was one of the peep's that got Banned......and I just checked and I'm back up BABY!!!!

    Sorry for those who didn't get reversed :(

  6. #5
    JENGA MASTER SUPREME
    Emerald Lance

    Emerald Lance is offline
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    Re: Microsoft reverses some bans

    Quote Originally Posted by xSaiintx View Post
    Yeah so I was one of the peep's that got Banned......and I just checked and I'm back up BABY!!!!

    Sorry for those who didn't get reversed :(
    That would be me... :'(
    Downloads : 20 || Uploads : 0 || Rep Power : 4519 || Posts : 1,834 || Thanks : 436 || Thanked 628 Times in 306 Posts


    Quote Originally Posted by SaiyanPrince302, commenting on how to become a Super Saiyan,
    "I know where these guys are going, but in all seriousness, just trying to imagine loved ones being killed almost never works. Be a man and travel into space and shoot at asteroids until you get yourself in an actual life threatening situation."
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  7. #6
    Bad Frosty79

    Re: Microsoft reverses some bans

    So did that apply to only console bans or gamer-tag bans? Because I had a tag banned for marketplace theft and that tag was actually Innocent for that. I cant say that for other tags that i had though.

  8. #7
    Haven Donator
    xXxBeastxXx is offline
    Join Date : Sep 2011
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    Re: Microsoft reverses some bans

    I got Ban last week on a friday but Yesturday i try again and there was a Update and I Got UN BAN

  9. #8
    Bad Frosty79

    Re: Microsoft reverses some bans

    What was the ban that you had? And what did they do if anything to compensate you for your trouble?

 

 
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